Pioneering Local Success: GBP Optimization, in-depth CX and AI system Testing

We are dedicated to providing innovative solutions and exceptional services to help businesses thrive in today's competitive landscape.

WHO ARE WE

MISSION

VISION

We empower local businesses to maximize their potential with comprehensive local SEO services, including premium Google Business Profile management and cutting-edge AI-powered mystery shopping. Our data-driven strategies enhance local search ranking, build customer loyalty, and drive measurable foot traffic. We deliver accurate, engaging solutions, prioritize client satisfaction, and stay ahead of digital marketing trends to ensure our clients thrive.

We envision a world where businesses thrive through exceptional customer satisfaction and seamless online-to-offline experiences. Our mission is to be the premier provider of local SEO services, Google Business Profile optimization, and innovative AI-powered mystery shopping that ensures accurate AI chatbot and customer service agent performance. We deliver impactful commercial photography, robust GMB management, and genuine community engagement to empower our clients to build strong brands and achieve sustained local market success.

Meet the Owners

Meet the James family, the driving force behind GBP Optimized. They are seasoned Google reviewers with over 23 million views, including a single business's front door reaching 3 million views, demonstrating their ability to generate significant local visibility. Their expertise extends beyond reviews, with over a decade of mystery shopping experience, auditing diverse businesses from gas stations to luxury dealerships. They have commercial photography skills, honed through retail store audits, capture strategic images that maximize customer engagement. Certified in Google Business Profile (GBP) optimization, they leverage their unique perspective and expertise to help small businesses enhance their local CX, drive foot traffic, and achieve remarkable business growth.